‘I’ve had to learn the hard way and won’t ever take housing benefit tenants again’

An ‘accidental landlord’ who spent years coping with terrible tenants that turned his property into a scrap metal yard is quietly celebrating their imminent eviction.

The landlord – who doesn’t want to be named for fear of retaliation – inherited a three-bedroom house in Slough from his father-in-law six years ago.

But he’s now thousands of pounds out of pocket and has vowed never to take DSS tenants again after the traveler family of six piled up at least 20 cars in the garden, where they also housed people in a caravan and refused to pay rent for years.

“They are very abusive – I was scared to speak to them and terrified about serving the eviction notice,” he tells LandlordZONE.

His tenants were supposed to pay one-third of the £1,300 rent while Housing Benefit covered the rest.

But, despite alerting Slough Borough Council to the problem years ago, it has felt like fighting a losing battle, he explains.

“The council said this family had a license for their business issued from another council, which surprised me, so I even wrote to my MP.

Section 21

He finally served a section 21 in January before the pandemic struck, only to receive a letter from Slough Council housing team saying they were going to prosecute him.

“They said I’d done the section 21 wrong, but then their enforcement team said I was doing the right thing – I was basically getting conflicting advice from different departments.”

After forking out for a solicitor and finally getting the council to understand the situation, he feels frustrated that the possession process has taken so long.

But with the help of Landlord Action, he’s finally about to serve the bailiff application and, after losing his job earlier in the pandemic, plans to move into the house with his family and rent out his one-bed flat.

Any new tenants will be carefully vetted he adds: “I’ve always tried to do the right thing, but this experience has been so stressful that it’s taken its toll on my health. I’ve had to learn about being a landlord the hard way and won’t ever take housing benefit tenants again.”

At Norman Galloway Lettings, we never discriminate against those in receipt of benefits. We drawer on many years of experience in ensuring that all tenants are going to be sustainable in terms of their tenancy. We work hard to ensure that tenancies are affordable and that there is a backup plan should things start to deteriorate. Whilst this is not a foolproof approach in all instances, we have found that it is hugely successful. We strongly believe that if you do the important things right in the first place, often expensive problems can be avoided later on. 

Find out how we can help you


Can't find what you are looking for?

Our helpful team are on hand to answer any queries and concerns you may have.

Get in Touch

This website uses cookies. We use cookies to provide social media features and to analyse our traffic.
You consent to our cookies if you continue to use our website. Read our cookie policy. I understand