Testimonials

Thank you

Diane,

Thank you for everything.

NG has given me the most valuable experiences I could ask for.

I feel valued at NG. Without this experience I wouldn’t have felt comfortable to work in this style of job until after my degree, so thank you.

You have done so much for me and I hope to pay you back some way in the future.

Caitlin X

Caitlin - Administrator

A welcome 'Thank You' from a valued international landlord

'Thank you Diane, proud to be with you...

Roberto'

Roberto - Valued International Landlord

Teenage mum and toddler say a big thank you to Norman Galloway

It really is so lovely when you provide a home to a teenage mum and toddler and you know that the extra mile you go is genuinely appreciated.

A Big 'Thank You' from a teenage mum - A.S.

Would definitely recommend Normal Galloway, they're so so helpful and extremely professional!

Positive: Professionalism, Responsiveness, Value

Been in touch with Diane for the past few months in regards to a new property I'm moving into next year and she's been extremely kind and helpful with all my enquiries. Diane always makes sure she meets my needs within a very short amount of time and I couldn't have asked for someone better! Would definitely recommend Normal Galloway, they're so so helpful and extremely professional!

★★★★★ Bhavya Kumar - Student Tenant Google Review

Thank you - Volunteering for the PCC - Giving something back to the community

Dear Diane,

Thank you for your dedication & generosity to the ICV scheme.

Your commitment and support have made a significant impact and we are incredibly grateful for your invaluable contributions.

Best Wishes,

Caroline, Gemma & Sandra

Caroline Henry - Police and Crime Commissioner Nottingham

I can't recommend Norman Galloway enough!

I can't recommend Norman Galloway enough! Everyone there has been super hands-on and helpful from the get-go, and dealing with any queries I've has promptly and professionally! All-round good stuff.

★★★★★ Happy Tenant - Kreeme Boy

"Professionalism, Quality, Responsiveness, Value - Happy days" - Google Review

Recently had a property to rent. Advice was given on exactly what needs doing. I got more rent than valued. Happy days

★★★★★ Gurpage Singh - Landlord

A new home to call our own close to family and friends.

"Thank you so very much! I'm so grateful that you have taken this time to help us.

I belive my parents have sent the forms back and my mum is just waiting to hear how to pay the deposit. My step mum is on stand by to look around the property so everything is looking great, we are so pleased!

What our customers have to say

★★★★★ Homeless Anonymous Applicant - Mum and 2 year old son with additional needs

"We stumbled across a property being shown by Norman Galloway Lettings and were blown away..." - Google Review

After several viewings at properties with other uninterested letting agents we stumbled across a property being shown by Norman Galloway Lettings and were blown away.

The letting agent we have been working with has been fantastic, he made it clear that we as tennants were important to him, he has been quick to get back to us and has helped us to secure an amazing property.

I couldn't recommend them highly enough, genuinely fantastic letting agents.

★★★★★ Tom Mangar - Tenant

"They are very knowledgeable about all aspects of Property Management - everyone we have spoken to from the company has been excellent..." - Google Review

Norman Galloway Lettings are just brilliant and are a pleasure to work with. They are very knowledgeable about all aspects of Property Management - everyone we have spoken to from the company has been excellent. What stands out for us is Terry's passion. He genuinely wants to help people live a better life. Prior to meeting Terry we had had some really bad experiences with the Universal Credit system and a couple of our tenants that were claimants. We were getting frustrated with the way it all worked and did not feel as though we were getting the right answers and support. It actually put us off accepting benefit claimants as we'd been given the run around. This was a shame as we really wanted to help genuine people but just didn't have the time to put into this. When we were introduced to Terry, it was clear that he knew everything there is to know about the benefits support system. If he doesn't then he will definitely have a contact he can ask. He has lots of housing contacts in local authority, care system and housing charities. We've recently started letting to benefit claimants again through Terry. It's going really well and we feel relaxed knowing that we have his expertise to guide us through the process - should we need it. He is very careful to match the right person to the existing housemates. We would urge other private landlords to get in touch with Norman Galloway Lettings.

★★★★★ Claire Woodhouse -Landlord

"This property is a good example of the standard that DASH is looking for its landlords to provide – well done."

No critical health and safety hazards were identified by the inspector at this property. The landlord has done a good job to bring the property up to this standard and provide a good level of amenities for the occupying tenants.

This property is a good example of the standard that DASH is looking for its landlords to provide – well done.

Andy Cope - DASH Services

A successful work experience from Nottingham Free School

Hello Diane,

I'm so grateful for the work experience both of you have offered me and I am double grateful for the work Tabitha had set up for me, it really made me feel like part of the team even though I wasn't really. I was honestly planning to write a much longer message thanking you for all that you have done for me and for the knowledge that you had given me such as the quick talk we had about being late, and always asking people for their favourite coffee. I still remember what coffee you like to drink, thanks to Tati.

If my hearing is still good, I do remember you saying: "PXXXXX! You haven't applied for Norman Galloway yet" when I saw you during the interview (I'm still hurt by the fact that you didn't interview me).

So, my main question currently would be: How would I be able to apply for the job? What application would I have to fill out? I do remember Terry saying he'd be looking for someone who could do Data Entry, which is something I would personally enjoy doing as I'm a fast typer! I also wouldn't mind making some little warning signs again like Nick had asked me to, it was very simple and fun to do. Anything computer-related I'd be able to sort out like second nature. ?

Bye bye!!!

★★★★★ PXXXXXX - 17 year old Work Experience young man

Paul Paschal - happy first time buyer - 5* Google Review

As a first time buyer, I found Norman Galloway very helpful across the process. Clear, transparent, personable and very quick to respond to all communications. Thanks NG team.

★★★★★ Paul Paschal - First Time Buyer

First Time Buyer | Best Decision Ever Made!

As first time buyers, working with Norman Galloway was one of the best decisions we could have made!

The whole process was made so much easier with help from Millie, Tabitha and Diane who not only did a lot of solicitor chasing but were also some of the friendliest people I’ve met.

I highly recommend working with Norman Galloway for any future purchases, sales or lettings.

Thank you guys so much, we are now very much looking forward to settling in and decorating our first house.

★★★★★ Tessa Wilcock

“I would also like to thank you and the team…”

“I would also like to thank you and the team for all your help and communication throughout my tenancy. I really appreciate your assistance and the prompt responses whenever I had any questions or concerns.”

Thank you for your very kind feedback Naomi

★★★★★ Naomi - Tenant

Thank you, Diane, you too deserve a medal.

Hi Diane,

It’s certainly a relief.

Thank you and all the staff for the help you have provided, both on the sale and rental.

Hope your business keeps thriving.

Best wishes,

Thank you, Diane, you too deserve a medal.

★★★★★ Sue - Vendor of an apartment with cladding

Thank you

Dear Team,

Thank you for a fantastic first week and for making me feel very welcome.

Please have a treat on me.

Tati X

★★★★★ Tati - Administrator

A Thank You with Flowers and Chocolates

After completing a very successful week with us, 15 year old Yuvraj, who quite frankly, was exceptional when it came to professionalism and fitting in, decided to show his gratitude with stunning flowers and a box of chocolates.

You are welcome any time Yuvraj.

You may have noticed that we weren't quite quick enough to get pics of the chocolates!

Yuvraj S - 15 year old work experience - Nottingham Free School

On hearing that we are now selling properties - 'Great to hear the business is doing well '

'Thank you for the update we will definitely use this service when required

Many thanks

Liz'

Liz - A valued landlord of Norman Galloway Sales and Lettings

would certainly recommend Diane and Norman Galloway - Google Review

I have had the pleasure of speaking with Diane on many occasions and would certainly recommend Diane and Norman Galloway to any student looking to rent, professional or landlords looking to let. They will be given a five-star service. Very professional and passionate.

★★★★★ Jack Lucas Unihomes

Thanks for the lets this year and great management.

So nice to receive an email like this from a very well respected large portfolio landlord.

★★★★★ James - Large portfolio Landlord

"I have the utmost faith in everyone at Galloways."

It is always very lovely to receive an email like this. Whilst we are only doing our job, it really is great to know that our landlords are happy with our service.

★★★★★ Portfolio Landlord KS

"I should be thanking you guys for all your support during this process..."

Hi Diane

I should be thanking you guys for all your support during this process.

Here's to many more years to come

Kind regards

Renae

★★★★★ Renae - Landlord

"Thank you Diane for your support with our approach and for your clear presentation outlining some of the challenges faced."

Netherfield Selective Licence Forum 26/09/2018

Blog - Netherfield social cohesion and selective licensing

Samuel Parker CEnvH,CMgr - Food, Health and Housing Manager, Gedling Borough Council

I have nothing but positive feedback on Norman Galloway Lettings - Portfolio Landlord Google Review

Positive: Professionalism

I have nothing but positive feedback on Norman Galloway Lettings. Diane and Terry have been very supportive of any issues I may have had as a landlord. I have now instructed them to manage several more of our properties especially as there is a growing amount of regulations surrounding not only landlords but tenants. I have found them to be very knowledgeable and helpful and are always at the end of the phone. They have also helped me with the selective licencing process which has gone through with no issues. So if you want a good reliable agent then look no further.

★★★★★ Daryn Wilson Horn

Professionalism, Quality, Responsiveness, Value - Google Review

We cannot recommend and praise all staff at Galloway's highly enough! Any enquiry, issue or assistance needed has always been dealt and resolved with the upmost professionalism. Galloway's treat their client's and their client's tenants with the greatest respect and care. A business to be proud of. Thank you Galloway's.

★★★★★ Stephanie Keeling - Landlord

"Norman Galloway Lettings Have Been Great..."

I don't usually write reviews unless to complain. I am writing one now though as I can't thank Terry and Diane at Norman Galloways enough for helping me with my portfolio of rental properties. My rentals weren't in the best shape to be honest when I asked Terry and Diane for help. I'd tried my best as a landlord and thought I was doing an OK job. Turns out there was lots that I didn't know and was basically not doing an OK job.

I'd been cutting corners here and there trying to make a bit of a living, I'd been taking advise from friends and other landlords thinking that they knew what they were doing, again, turns out they didn't and probably aren't doing an OK job either. I was getting myself in to a mess with the tenants and didn't know what to do. Even if I tried to sell them, that'd be difficult as they all had tenants owing me rent, and they wouldn't let me in to inspect or do repairs.

With Norman Galloway's help, support and knowledge I've now sorted out most of my properties and tenancies and am finally getting rents paid, including the arrears, and I'm working on the others so hopefully they will be sorted soon. It's not even cost me as much as I thought it would and it's defintely increased my profits.

It's a massive relief for me and my family and I can't thank Terry and Diane enough.

★★★★★ P S Properties - Landlord

Vendor

'Hi Diane

Onwards and upwards

And I also wanted to send my thanks to you and Tabitha and the NG team.

Your handling of the sale was so professional and attentive, it gave me great confidence even while we waited for the solicitors to act.

And you can quote me

Thanks again and best wishes for all your Galloway enterprises.

Best wishes

Richard'

★★★★★ Richard Hall

A ‘thank you’ from an up and coming Buy to Let Landlord.

Dear Diane,

Thank you for your valuable insights and guidance during our recent discussion. Your expertise has provided me with reassurance as I embark on my journey to becoming a buy-to-let landlord.

I look forward to receiving future property opportunities from you.

Kind regards,
Sxxxx Dxxxx

S D - An up and coming Buy to Let Landlord

Thank you for this morning for showing us around. It was amazing to meet you and honestly I am looking for places quite a bit but this time you guys were really different. I was given a nice welcome and shown the place in the most organised way which maintain the respect and care for the landlord and also the tenant who wants to rent, in this case us.

Both of you were fully aware of the property to its details and showed us thoroughly and gave us time to reflect and think at the same time. Thank you so much.

I appreciate you calling and checking with me and reminding me of the appointment before hand as well.

Oh yeah also Tabitha , I absolutely love your name, I have high respect for your name and you as well :) , you were so thoughtful to wish us about the Ramadhan month - that’s a true spirit of Tabitha !

M. R. - Applicant

Tia - Year 10 Work Experience

Thank you !

★★★★★ Tia

Buyer: I had a really great experience with Norman Galloway. They are very professional, polite, friendly, and helpful.

I had a really great experience with Norman Galloway. They are very professional, polite, friendly, and helpful. They did an excellent job and made the whole process smooth and easy. I really appreciate their great service and the way they treated me with kindness and respect.

I would definitely recommend Norman Galloway to anyone looking for a reliable and professional estate agency. Excellent service and a fantastic team!

★★★★★ Jawad

I can’t recommend them enough 5*

I’ve worked with Norman Galloway Sales & Lettings for a few years now. I’ve always found them, organised, efficient and very friendly to deal with.

I can’t recommend them enough 5*

R&R Inventories Ltd

Property Inventory Services

★★★★★ Richard S - Supplier - Google Review

A Big Thank you with Cakes and Flowers

It is always difficult when dealing with historic rent arrears, but oh so rewarding when you recoup every last penny for the landlord.

Stella Thurgood - Valued Landlord

Happy tenant testimonial

"Thank you, you’ve been an amazing agency!"

Chloe and Dylan

Another happy tenant - Wow ? amazing people at Norman Galloway lettings ,Dianne is an absolute diamond - Google Review

Wow ? amazing people at Norman Galloway lettings,Dianne is an absolute diamond, They are all very professional and very kind-hearted, and have really helped me out in the last 7months.

I have recently helped them out by holding onto some keys for them and passing them to the next person etc .

So I got a knock at the door today and I was amazed it was a lovely gift from Dianne and the rest of the team it was a box of chocolates and a lovely card to state how much they were thankful for my help, I couldn’t believe my eyes, such amazing people had thought of me and sent me a gift and it really touched my heart I even teared up a little,

Thank you so much for all of you at Gallaway lettings I’d highly recommend you any day, much love Samantha

★★★★★ Samantha Spalding

Thank you

Tabitha

Thank you for taking care of Nottingham Mills with dedication, care and Taste

Roberto

★★★★★ Roberto - Landlord

Excellent agency , very professional and responsive staff , always there to help the tenants at any time! - Google Review

Good afternoon Mrs.Diane,

Thank you so much for your help and immediate response to solve the issue. It has truly been a pleasant interaction with you the past two years. We had a very good connection both with you and Mr. Terry as well as Nams. You were truly there to help us whenever we needed and we can assure you that we can pass the best recommendations for your company. We owe big time for all the support provided. I’m very happy that this issue has been solved and hopefully will be in touch. Thank you once again ,

Google Review:

Excellent agency , very professional and responsive staff , always there to help the tenants at any time! I coudn’t ask for a better agency to have in Nottingham . Thank you Galloway Lettings!

★★★★★ Andrea P- Tenant

"Positive: Professionalism, Quality, Responsiveness, Value" - Google Review

"Positive:

Professionalism, Quality, Responsiveness, Value

Just came off the phone the service Diane had given so proactive and informative, she has put my mind at rest about renting property. I would recommend Norman Galloway to rent your property or sell it for you. Excellent service"

★★★★★ Martin Patten - Tenant Applicant

"NGalloway are amazing..."

Norman Galloway are amazing they really helped me and supported me, I'm living in a gorgeous home I've dreamed of that I rent through Norman Galloway. If it wasn't for them I don't know what I would have done, as so difficult to rent now a days, but now me and my children are so happy in our new home in time for Christmas. It's put a happy ending to a bad year for us XX

★★★★★ Wendy Barker - Tenant

"Best estate agents in the country!" - Google Review

Best estate agents in the country! Ive bin around and met different professionals and this is my first review so they must be ace and need recognising!

★★★★★ lady soulja - Landlord

Tenant Find & Property Management Services

"We have been working with Diane and Terry for nearly 2 years and are more than happy with the service that they provide. They do tenant find and management for us."

We have a large portfolio of; Student, Family, Professional, and HMO Lets, and have found Norman Galloway to go the extra mile every single time.

We gave Diane 2 properties recently and she let both to good tenants in less than a week - with no hassle for us.

Highly recommend them to any landlord who is looking for value for money and good service."

★★★★★ R & L Investments - Landlord

Thank you

Tabitha,

Thanks for your help at Lxxxxxx and Fxxxxx.

Much appreciated

S

ST - Landlord

Matt Eames - Vendor gives a 5 * review

Just sold a rental property through NG and was very impressed with Diane, Tabatha and the team. Great result for us and would definitely recommend them to others.

★★★★★ Matt Eames

Just to let you know we all think Tabitha's brilliant.

T Harker - Harkers Farm Shop

“Thank you both for your help and support...”

“Thank you both for your help and support.

Tabitha you are a superb communicator, honest and straightforward. I was in a worried place when we first dealt with one another but that has been replaced by trust and confidence.

Diane the same applies to you but as you are M.D. I will curb my enthusiasm.

Best wishes

Anna & Andrew”

★★★★★ Anna - Landlord

An outstanding experience leasing my property through Norman Galloway

'Hi Diane

An outstanding experience leasing my property through Norman Galloway. Diane Bialek is fantastic to deal with—always professional, highly responsive, and completely reliable. She handled everything seamlessly, taking all the hassle out of the process. Thank you, Diane, and the rest of the team for the excellent support'

★★★★★ Sarah - Landlord of a Leased Property

It’s things like this that really stand out...

Hello Diane,

Thank you so much for getting back to me, and especially for taking the time to check this for me.

I really appreciate you going out of your way to help, particularly as the sale was completed some time ago. It honestly means a lot that you were still happy to look into it and help me even after everything had been finalised.

It’s things like this that really stand out, and it’s a lovely reflection of how genuinely helpful and caring you’ve been throughout the whole process. I’ve always felt that you went above and beyond for us, and I’m very grateful for that.

Thank you again, Diane. I really appreciate your time and kindness.

Best regards,
Priya

(Image is not Priya)

★★★★★ Priya - Buyer