Norman Galloway Lettings are just brilliant and are a pleasure to work with. They are very knowledgeable about all aspects of Property Management - everyone we have spoken to from the company has been excellent. What stands out for us is Terry's passion. He genuinely wants to help people live a better life. Prior to meeting Terry we had had some really bad experiences with the Universal Credit system and a couple of our tenants that were claimants. We were getting frustrated with the way it all worked and did not feel as though we were getting the right answers and support. It actually put us off accepting benefit claimants as we'd been given the run around. This was a shame as we really wanted to help genuine people but just didn't have the time to put into this. When we were introduced to Terry, it was clear that he knew everything there is to know about the benefits support system. If he doesn't then he will definitely have a contact he can ask. He has lots of housing contacts in local authority, care system and housing charities. We've recently started letting to benefit claimants again through Terry. It's going really well and we feel relaxed knowing that we have his expertise to guide us through the process - should we need it. He is very careful to match the right person to the existing housemates. We would urge other private landlords to get in touch with Norman Galloway Lettings.
Best estate agents in the country! Ive bin around and met different professionals and this is my first review so they must be ace and need recognising!
After several viewings at properties with other uninterested letting agents we stumbled across a property being shown by Norman Galloway Lettings and were blown away.
The letting agent we have been working with has been fantastic, he made it clear that we as tennants were important to him, he has been quick to get back to us and has helped us to secure an amazing property.
I couldn't recommend them highly enough, genuinely fantastic letting agents.
Norman Galloway are amazing they really helped me and supported me, I'm living in a gorgeous home I've dreamed of that I rent through Norman Galloway. If it wasn't for them I don't know what I would have done, as so difficult to rent now a days, but now me and my children are so happy in our new home in time for Christmas. It's put a happy ending to a bad year for us XX
I don't usually write reviews unless to complain. I am writing one now though as I can't thank Terry and Diane at Norman Galloways enough for helping me with my portfolio of rental properties. My rentals weren't in the best shape to be honest when I asked Terry and Diane for help. I'd tried my best as a landlord and thought I was doing an OK job. Turns out there was lots that I didn't know and was basically not doing an OK job.
I'd been cutting corners here and there trying to make a bit of a living, I'd been taking advise from friends and other landlords thinking that they knew what they were doing, again, turns out they didn't and probably aren't doing an OK job either. I was getting myself in to a mess with the tenants and didn't know what to do. Even if I tried to sell them, that'd be difficult as they all had tenants owing me rent, and they wouldn't let me in to inspect or do repairs.
With Norman Galloway's help, support and knowledge I've now sorted out most of my properties and tenancies and am finally getting rents paid, including the arrears, and I'm working on the others so hopefully they will be sorted soon. It's not even cost me as much as I thought it would and it's defintely increased my profits.
It's a massive relief for me and my family and I can't thank Terry and Diane enough.
No critical health and safety hazards were identified by the inspector at this property. The landlord has done a good job to bring the property up to this standard and provide a good level of amenities for the occupying tenants.
This property is a good example of the standard that DASH is looking for its landlords to provide – well done.
Netherfield Selective Licence Forum 26/09/2018
"Thank you so very much! I'm so grateful that you have taken this time to help us.
I belive my parents have sent the forms back and my mum is just waiting to hear how to pay the deposit. My step mum is on stand by to look around the property so everything is looking great, we are so pleased!
Professionalism, Quality, Responsiveness, Value
Just came off the phone the service Diane had given so proactive and informative, she has put my mind at rest about renting property. I would recommend Norman Galloway to rent your property or sell it for you. Excellent service"
"We have been working with Diane and Terry for nearly 2 years and are more than happy with the service that they provide. They do tenant find and management for us."
We have a large portfolio of; Student, Family, Professional, and HMO Lets, and have found Norman Galloway to go the extra mile every single time.
We gave Diane 2 properties recently and she let both to good tenants in less than a week - with no hassle for us.
Highly recommend them to any landlord who is looking for value for money and good service."
I really do appreciate all that you are trying to do for XXXXXXXX.
I should be thanking you guys for all your support during this process.
Here's to many more years to come
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